About Us

ServeWise is part of the non-profit making charity Alcohol Focus Scotland. It works in partnership with a large range of key bodies involved in licensing, including Licensing Boards, police, LSOs, Local Licensing Forums, the licensed trade, lawyers, and the Scottish Government.

ServeWise delivers many courses to the licensed trade in Scotland including qualification based courses for licence holders and staff working in the licensed trade, Licensing Board Members and Licensing Standards Officers.

The aim of ServeWise is to promote professional, responsible standards throughout the licensed trade in Scotland, England and Wales.

Quality Hospitality International Ltd (QHI)‍

QHI is an international business that specialises in delivering online training courses in the UK and Australia.

The company was started in 2008 to provide training to staff working in hospitality, particularly to anyone wanting to enter the industry.

Quality Hospitality International is committed to high standards of content and availability for their online short courses and so far have over 35,000 satisfied customers.

Testimonials

Feedback from Learners

Join the over 35,000 learners that have received an RSA training through ServeWise Online!

‘The course was laid out very well, all of the relevant information was there and was easy to understand. ’Doing this course saved me a lot of time and I also learned a lot about the new laws and how they affect me at work.’

John
Full time bar person

‘The service provided was extremely helpful. It took me around two and a half hours for me to complete the course. I think online training is a very worthwhile idea.’

Mick
Event and promotions worker football news

‘We were worried about the new laws and how to train the staff properly, I bought courses for all of my staff and was impressed at how easy and suitable this course was for us. The posters provided in the course have also came in useful and are on our pub walls.’

Irene
Premises Manager

‘I completed the ServeWise online course to give me a better chance at getting a job, three weeks later I am working in a pub!’

Amanda
Full time bar person

‘Having completed the ServeWise online course, I think that the course was great, the ‘take notes’ and ‘jargon buster’ facilities were very useful.'

Jennifer
Part time bar person